Privacy policy

Last updated 15 November 2026

Who we are

Wrenvane apps and this website are provided by Proofhouse Ventures Pte. Ltd. (UEN 202652340H), 22 Sin Ming Lane, #06-76 Midview City, Singapore 573969 ("we"). Questions about privacy: privacy@wrenvane.com.

This policy covers Wrenvane Listing Guard and Wrenvane Checkout Sentinel when installed from the Wix App Market or the Shopify App Store, and this website.

What we hold

For both apps

• Your site or shop identifier and store address, the plan and trial status that Wix or Shopify reports to us, your settings, and the alert email addresses you enter.
• Counts of app events (install, uninstall, onboarding finished, scan or walk run, upgrade click). These counts contain no personal data and are kept for up to 400 days.
• The network address of requests to our servers, used only to limit abusive traffic. These counters expire after about two minutes.

Wrenvane Listing Guard

• Product data read with read-only permission: titles, descriptions, prices, availability, brand, and image addresses.
• Your store's public business details: business name, contact email, phone and address.
• Text and excerpts of your public pages and policies, the findings we produce, re-check results, and snapshots used to spot changes between scans.

Wrenvane Checkout Sentinel

• The test products you choose, and the result of each page check and shopper walk: pass or fail, timings, the step that failed, response codes, and script error messages.
• The list of script domains on your pages, to build the change timeline.
• Checkout Sentinel does not read your orders on Wix: it has no permission to.

Neither app collects shopper personal data: no shopper names, emails, addresses or payment details. The shopper walk uses a test cart and stops at the checkout's first form without entering any details.

Why we use it

• To provide the features you installed and the alerts you asked for.
• To apply plan limits, keep the service secure and fix faults.

We do not sell data, share it for advertising, or use it to train AI models. This website sets no cookies, and the apps do not use advertising or analytics cookies.

Who processes it for us

• Cloudflare, Inc.: hosting, database, file storage, and the browser used for shopper walks.
• Our email delivery provider, to send alerts and replies to support requests.
• Wix and Shopify receive only what their app platforms require (for example, billing for your plan).

Cloudflare runs a global network, so data may be processed outside your country. We rely on Cloudflare's data processing terms for those transfers.

How long we keep it, and deletion

We keep data while the app is installed. When you uninstall an app, we delete that site's or shop's data: on Wix when we receive the app-removed event, on Shopify on app/uninstalled and shop/redact. Shopify's customers/data_request and customers/redact requests are answered; we hold no shopper data for them to cover. Restore points kept by our hosting provider expire within 30 days.

Your rights

You can ask us for a copy of the data we hold about your store, to correct it, or to delete it, by writing to privacy@wrenvane.com from the email address on your store account. We reply within 30 days. We handle personal data under Singapore's Personal Data Protection Act 2012 and, where it applies to you, the EU or UK GDPR. You may also complain to your local data protection authority.

Security

Connections use HTTPS. Requests from Wix and Shopify are checked for a valid signature before we act on them. The apps ask only for read permissions, and our access keys are held in Cloudflare's secrets storage, never in code.

Changes

We post changes on this page and update the date at the top.